Privacy Policy

Last updated: February 23, 2026

Overview

FixFast is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data when you use the FixFast app.

Data We Collect

We collect the following categories of data to provide and improve our services:

Contact Info

Linked to you

Data: Email address

Purpose: Account creation, support communication

Usage Data

Not linked

Data: App interactions, feature usage, crash logs

Purpose: App improvement, bug fixes

Photos

Not linked

Data: Images captured via camera

Purpose: Diagnosis and identification

Identifiers

Linked to you

Data: Device ID, user ID

Purpose: Account functionality, analytics

Diagnosis Results

Not linked

Data: Scan results, identified issues, suggested parts

Purpose: Improving diagnosis accuracy and system performance

Diagnostics

Not linked

Data: Performance data, crash data

Purpose: App stability and performance

How We Use Your Data

To provide instant diagnosis from scanned images
To search and display parts pricing across supplier sites
To communicate with you about your account or support requests
To analyze diagnosis results and improve the accuracy of our system
To improve app performance and fix bugs
We do not sell your personal data to third parties

Data Sharing

We do not share your personal data with third parties for marketing purposes. Data may be shared with service providers (e.g., cloud hosting, analytics) strictly for operating the app. All third-party providers are bound by data processing agreements.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Images used for diagnosis are processed in real time and not stored on our servers after diagnosis is complete. You can request deletion of your account and associated data at any time by contacting support@usefixfast.com.

Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of non-essential data collection through the app settings. To exercise these rights, contact us at support@usefixfast.com.

Contact

If you have questions about this Privacy Policy, contact us at support@usefixfast.com.